Azure Users Hit With Authentication Issues

Service Outage

Cloud with a chance of lock out? Microsoft currently seems to be battling an Azure snafu, as many enterprises in Europe have been left unable to sign into Microsoft Azure and Office 365.

The issue began on Monday, apparently as a result on ongoing multifactor authentication (MFA) issues.

Microsoft acknowledged the issue on the Azure status page, detailing this widespread problem that according to reports arose in the early hours of Monday morning and remains unresolved at the time of writing.

Microsoft Azure Logo

Users in the Europe and Asia-Pacific regions are said to be experiencing difficulties signing into Azure resources like Azure Active Directory, when Multifactor Authentication is required by policy.

The cloud giant admitted the problem, saying that the support team is on it:

“Engineers have identified a potential root cause and are currently implementing steps to mitigate.”

This latest catastrophe comes just weeks after an even more severe storage system outage in early September that Microsoft had to deal with on its platform.

Ironically, this happened soon after the company unveiled its new Azure Cloud Collaboration Center.

In the meantime, sysadmins have taken to social media to vent their frustration about the problem, highlighting how issues like these pose serious productivity risks for those that have adopted the SaaS monoculture.

Pete Banham, cyber resilience expert at Mimecast commented on this:

“With huge operational dependency on the Microsoft environment, no organization should trust a single cloud supplier without an independent cyber resilience and continuity plan to keep connected and productive during unplanned, and planned, email outages.”

No ETA on when the problem will be fixed, but there is talk that the issue might be resolved until as late as 1900 GMT this evening.


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