Microsoft Dynamics 365 and Power Platform are in line for some amazing new features. Hundreds of them, starting with an April 2019 release, as Microsoft has recently detailed.
Users of the ERP, CRM and app building applications are set to receive more capabilities and customization options for their work this year. And according to the company, many of these will arrive between April and September.
As highlighted by Mo Osbourne, the corporate vice president and chief operating officer for the business applications engineering department at Microsoft:
“The April ’19 release includes hundreds of new enhancements and capabilities across Dynamics 365 applications including Sales, Marketing, Customer Service, Portals, Field Service, Project Service Automation, Finance and Operations, Talent, Retail, and Business Central. We’re also adding a new set of mixed reality experiences using Microsoft Layout and Microsoft Remote Assist.”
A wider range of AI capabilities will be included in these updates that will help organizations make beneficial changes to their customer service, sales and marketing operations.
A major improvement in the upcoming release is improved data integration with built-in connectivity to hundreds of other business systems, including the Power Platform, which is an app building platform that lets businesses build applications quickly and gain data insights.
The April 2019 release will also attain a key milestone, whereby it will become the first major update where all Microsoft customers across Dynamics 365 will be on the latest version of the application. They will also have a consistent update schedule.
Mo notes that this will serve as a template of how major updates will be done, going forward.
Every April and October.
According to the release schedule announced by the company, the preview of the Microsoft Dynamics 365 application will launch February 1, followed by release notes update on February 21. A virtual launch event is slated for April 2.
General availability of the applications comes April 5.