Don’t look now, but if you are the owner of a Lenovo laptop, then you will find that the newly released Windows 10 May 2020 Update may not play nicely with your machine.
If anything, there’s a long list of issues that have been found. So much so that Lenovo has actually gone ahead and posted a support page for its customers that are experiencing issues after updating their devices to the latest version of the OS.
The good news is that most of these problems are easy to fix.
And without doubt, both Microsoft and Lenovo are aware of these issues, and looking at more permanent fixes for these problems.
But here are the issues that you may encounter on your Lenovo machines.
Synaptics ThinkPad UltraNav driver issue
Lenovo found that some of its devices are displaying an error message that says that the system “Failed to load Apoint.DLL, Alps Pointing device application has stopped” when users try to use the system recovery feature.
To fix the problem, simply following these steps:
- Open Device Manager.
- Expand Mice and other point devices.
- Select Think UltraNav device.
- Right-click on it and update driver to the latest version.
- Now, simply restart your computer.
Yellow warning mark on the disk drive
Some users are reporting that they are seeing a yellow warning mark on a disk drive that uses the BitLocker encryption tool in Windows 10 after they installed the May 2020 update. Apparently, this is a minor issue, with an easy solution.
It can be fixed by following these steps outlined below:
- Right-click on the disk drive.
- Turn on Bitlocker, and then turn it off.
Better yet, if you don’t use the BitLocker feature, you can disable the feature by going to Settings > Update & Security > Device encryption.
Movies & TV app green borders issue
There have been complains that when watching videos in the Movies & TV app, a green border appears around the footage. Lenovo says that this issue has roots in a compatibility problem with an old AMD graphic driver and the Windows 10 May 2020 Update.
The fix involves making sure that your AMD graphics drivers are up to date.
F11 key not working
This problem has been reported on the Lenovo ThinkPad X1 Tablet Gen3 after installing the Windows 10 May 2020 Update. The F11 key does not work on this machine. There does not seem to a fix at the moment, but Lenovo has promised to address this bug later in June.
Blue Screen of Death on Lenovo devices
The company is also looking into an issue where owners of its devices encounter BSOD errors when they resume from sleep or hibernation. Unfortunately, the only way to fix these Blue Screen of Death errors on Lenovo machines is to uninstall the May 2020 Update and roll back to Windows 10 version 1909 or earlier.