Change brings out different sentiments in people. Some recognize and accept it with fervor, others show indifference, and yet a fair few express outrage at anything they find new.
Microsoft has already pushed its Outlook.com service out of beta status a few days back, and also announced that it will be transferring all its users to the new email platform by summer this year. This is in addition to retiring the Windows Live Messenger, with Skype becoming the new focus.
The transition has already begun and (quite unsurprisingly) a lot of Hotmail users are outraged by the company’s decision to completely retire the classic old email platform.
In fact, the company’s support forums are already filling up with complaints as disappointed users blast the decision of being automatically transferred to Outlook.com. Here is one such user:
“My Hotmail account was changed to Outlook yesterday without my permission or notification, does anyone know how I can change it back? I cannot see any option to change to back or to even contact Outlook.”
Obviously, some may have overlooked the fact that Microsoft did send emails to users informing them that going back to old Hotmail is impossible. Moderators at the forum were quick to reply:
“Microsoft has sent at least 2 emails to every single Hotmail account explaining when and why this change has taken place… That conversion is taking place and there is no option to revert back to the Hotmail format.”
Redmond confirmed in a blog post a couple of days back that Hotmail would be entirely retired by summer with Outlook.com taking its place as the company’s only email platform.
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Is every post on the MS form the truth?