The Redmond Cloud

Senior Cloud Architect ITSM

February 7, 2019
Jacksonville, FL
Job Type


The Company

ACTS, Inc. has been a high-tech innovator for nearly two decades. Our customers are world class enterprises and consulting organizations who span a diverse range of industries, verticals and geographies. Our deep Cloud expertise and long-standing relationships with Microsoft Field, Services and Delivery teams provide us with on-going insights and vision as Cloud Technologies evolve. ACTS is a leading Microsoft Cloud Solutions provider and Microsoft Gold Partner, recently named as Finalist for 2018 Microsoft Open Source Data & AI Partner of the Year, recognizing our innovative work in the areas of AI and Machine Learning.

We believe technology can reshape our clients’ businesses. We offer every client a unique perspective on technology, so they can recognize new business opportunities and make the most of them. Our most strategic technology partner - Microsoft plays a pivotal role in our delivery of industry-disrupting, technology-driven solutions to clients.

Scope of the Job

We are looking for a Cloud Solution Architect to join our Azure Center of Excellence technical team and be front and center in the transformation to cloud-based architectures while at the same time playing an influential role in transforming our customers into cloud-ready companies. As a Cloud Solutions Architect, your primary responsibility will be to ensure our customers are successful with Azure and to help them move their workloads to the Cloud. The CSA is a highly technical client-facing role where you’ll be accountable for the end-to-end cloud technical architecture and solution deployment experience.

As part of ITSM, you will be responsible for delivering and implementing an ITSM solution, including all five phases; Envision, Plan, Build, Stabilize and Deploy. In this role, you will own customer engagements by leading Envisioning Sessions, Architecture Design Sessions (ADS), implementation projects, and Proofs of Concept (POC).

Although our company headquarters is in Jacksonville, FL, this position is remote and we'll look at candidates anywhere in the Southeast.  

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