An interesting new development for Microsoft Windows 10 users.
Microsoft will prevent users of some VG and Avast antivirus software from upgrading to the latest version of Windows 10 due to a compatibility issue.
The message from Microsoft:
“To safeguard your upgrade experience, we have applied a hold on devices with affected Avast and AVG Antivirus from being offered or installing Windows 10, version 1903 or Windows 10, version 1909, until the application is updated,” Microsoft says.
To get around the block, users will need to download and install an updated version of Avast or AVG.
The updates and installation instructions for updating the antivirus software are available on Avast and AVG support pages.
While this is the first time Microsoft has reported a compatibility block for AVG and Avast, some users have reported being unable to install version 1903 since August.
Avast acquired AVG in 2016. AVG’s page notes the block affects AVG Ultimate 19.5 and lower, AVG Internet Security 19.5 and lower, and AVG AntiVirus FREE 19.5 and lower.
Avast products affected include Avast Premium Security 19.5 and lower, Avast Premier 19.5 and lower, Avast Internet Security 19.5 and lower, and Avast Free Antivirus 19.5 and lower.
Microsoft has also imposed a compatibility block on Windows 10 updates for versions 1903, 1909, and 1809, due a compatibility problem with certain Qualcomm Wi-Fi drivers. Affected users should see a message in Windows 10 Setup that draws attention to the need to update the driver.