Well, well. It looks like the OneDrive app itself is the one that is preventing users from upgrading to the Windows 10 May 2020 Update. The cloud service is of the many reasons behind the block.
Microsoft rolled out the latest version of its OS in May via Windows Update.
But the software titan soon had to block it on a vast number of devices due to a range of known issues that quickly surfaced. This, after months and months of internal testing and help from Insiders to iron out these problems.
Anyway, one of the issues that people complained had something to do with the highly useful OneDrive Files On-Demand feature.
And while Redmond was quick to acknowledge the problem, it looks the problem is with the OneDrive app itself. According to reports, uninstalling the official application allowed users to unblock their systems and begin the deployment of Windows 10 version 2004.
If you are unable to begin installation, follow these steps below to change things around.
- Open Start Menu and type programs.
- Click on the Add or remove programs
- Type OneDrive in the search bar under Apps & Features.
- Select OneDrive, and click on Uninstall.
This should remove OneDrive from your system, and let you start the installation of the Windows 10 May 2020 Update.
Microsoft does maintain the release information page for version 2004, though the company has missed out on plenty of issues that have been unearthed by the community. Like this one. Fortunately, this one is easy enough to get around.
But perhaps, this resolution provides food for thought for Redmond to get to the core of the problem, which is incompatibility with the cloud file sharing service.