Surface Duo Support Pages Now Live

September 9, 2020
Surface Duo Support

Just two days before the smartphone is set to arrive for customers, Microsoft has released a helpful new set of support pages for the Surface Duo.

You can take a look at them here.

And make sure you do, if you have preordered, or are planning to get your hands on the company’s first Android powered handset. This is pretty much the final preparation from Redmond for the arrival of the phone for the world.

As expected, the support pages cover a variety of routine topics.

You know, things like how to use the Surface Duo in a range of different ways, how to place phone calls, and of course, how to clean and care for your device. There is even a dedicated page on how to install the Surface Duo bumper.

Plus, seeing as this is new territory for Microsoft’s audience, the company has put up a step-by-step guide on how to set up the Duo for those who are not familiar with the Android platform.

There is even a tour of the Android mobile OS.

Then there is content for more technically savvy users, like how to recover a Surface Duo if it is not working right. It involves downloading and installing the Android SDK Platform Tools on Windows 10, downloading a recovery image from Microsoft, then putting the device into recovery mode.

That done, you can use a command prompt on your PC to load the image onto the Duo.

Not to mention, there are plenty of details on rooting the handset by accessing the bootloader to tweak the Surface Duo to your liking.

All in all, a pretty comprehensive set of support information for what is one of the most exclusive of Microsoft devices to launch in recent times. Not only is the Surface Duo properly expensive, it is also a whole new world for those who have been using hardware with a Microsoft logo on it.

The Surface Duo will be available on September 10, priced at $1,399 for the 128GB model.

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Fahad Ali is a professional freelancer, specializing in technology, web design and development and enterprise applications. He is the primary contributor to this website. When he is not typing away on his keyboard, he is relaxing to some soft jazz.

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