Surface Pro 2 WiFi Access Slowed Down By A Bluetooth Bug

April 23, 2014
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suffered from quite a few bugs, almost all of which were fixed in the months that followed the release. Surface Pro had the occasional hiccups, and now there is news that Surface 2 tablet owners are experiencing very slow Internet randomly. It appears that Bluetooth and WiFi on the device are not playing nicely with each other. Actually, it is a Bluetooth bug that is causing most of the problem, with Internet connectivity on the Surface 2 tablets crawling to a sheer dawdle when browsing the web via WiFi every now and then. As this page on the official Microsoft community forums show, a lot of users are experiencing this problem, though a company representative claims that this is a limited occurrence:

“A limited number of Surface Pro 2 customers may be experiencing interrupted connectivity with Bluetooth peripherals. We are looking into the situation and working on a resolution.”
Limited or not, at least Redmond is aware of it and looking for a full remedy. Some users have already posted workaround of some sorts for this problem. So if you are Surface Pro 2 owner and find that your Bluetooth peripherals and accessories are causing some trouble with your Internet access, take a look at the official thread above. Microsoft might also release a fix for this in the next Patch Tuesday update cycle.]]>

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Microsoft Surface Pro 2

Mike Johnson is a writer for The Redmond Cloud - the most comprehensive source of news and information about Microsoft Azure and the Microsoft Cloud. He enjoys writing about Azure Security, IOT and the Blockchain.

All Comments

  • Unfortunate. These are the kind of bugs that can hurt the tablet reputation as a whole. I hope this is fixed extremely quickly.

    Drew J April 23, 2014 1:43 pm Reply
    • These things don’t seem to hurt Apple.

      Endgadget April 25, 2014 12:01 am Reply
  • So Bluetooth and wifi are somehow canceling each other out? I don’t understand how that can happen after you send them out. Sounds like someone got lazy.

    Ted Smith April 23, 2014 2:33 pm Reply
  • Patch better come soon. Not the end of the world, but it’s a dumb mistake. Could be worse at least. Trying to be positive! 😛

    Kelsy Martin April 23, 2014 3:22 pm Reply
  • I really don’t get how this happens. Do they not test all of these devices before they ship them out? If they don’t, they should. Inexcusable to me.

    Matthew Laws April 23, 2014 6:45 pm Reply
    • Tell that to Samsung, Sony, Apple, Acer… ahh heck ALL of them.

      Endgadget April 25, 2014 12:00 am Reply
  • As you said, at least they’re fixing it. I do think it’s a little ridiculous this became an issue in the first place though. It doesn’t send off the best vibes about the Surface. They need it patched immediately.

    Claire R April 23, 2014 7:44 pm Reply

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