Many Surface Devices Still Have The Upgrade Block In Place

Surface Devices

Despite reports the contrary, it appears that many Surface devices still have the upgrade block in place for the Windows 10 May 2020 Update, with owners of Microsoft hardware unable to get the latest version of the OS.

This was one of the talking points when the newest feature upgrade arrived.

And it still gets Surface owners talking, with many of them unable to make the upgrade their device to what the latest version of Windows 10 offers — despite investing in expensive hardware carrying the Microsoft logo.

Version 2004 has been out in the wild since May 27, available for eligible users via Windows Update and other installation methods like the Media Creation Tool and the Update Assistant.

However, despite spending 15 months in testing, the OS update came with a bunch of known issues and other undocumented incompatibilities. This resulted in Microsoft blocking the update for many users, including its own Surface devices.

Redmond did say that it removed the update block for Surface devices earlier this month, after it fixed the issue plaguing the Surface Pro 7 and the Surface Laptop 3.

But it looks like the update block is still in place for most users.

Release Information Safeguard Hold

The software titan actually made changes to the original verbiage on the release information page to imply that the block was only removed for devices that may not have other safeguards that affect the device in question.

This contrasts with the earlier statement that suggested that the safeguard hold had been removed.

It’s a welcome bit of added clarity, but the issue still pesters.

Additionally, Mary Jo Foley notes that alongside the Surface Pro 7 and the Surface Laptop 3, other devices like the Surface Book 2 and the Surface Go 2 are also blocked from updating to the Windows 10 May 2020 Update.

Version 2004 was services with cumulative updates for close to six months. But even that did not prevent the newest version of Windows 10 from being a troublesome one for many users. More so, unfortunately, for users rocking Microsoft hardware.

Then again, that’s hardly surprising, keeping in view the fact that even the OneDrive app has been cited as one of the reasons for the block.

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